Assists the management team with the day-to-day operations within a rue21 store; reports to members of store management.
Areas of Responsibility
• Provide and promote exceptional customer service and offer positive resolutions to challenges and complaints from customers • Generate sales through customer interaction, fitting room assistance, and suggestive selling • Prevent asset loss through proper zoning and floor awareness • Effectively perform associate register transactions without errors or shortages • Adhere to store visual directives, maintenance standards, and cleanliness standards • Consistently exemplify a teamwork attitude with management and coworkers to improve personal and store performance • Communicate effectively with management and coworkers concerning business issues and opportunities • Comply with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment • Support the Store Management team in driving and maximizing store sales, controlling and minimizing shrink to achieve store goals • Complete all other duties as assigned
Education / Experience Requirements
• No prior experience required; however, prior customer service and/or retail experience is a plus • Work a schedule reflective of availability established at the time of hire, with the ability to increase hours based on business needs which may include weekends and/or holidays • Physical Requirements • Stand for up to 8 hours • Carry up to 40 pounds • Climb and balance on ladders • Bend at the waist • Lift up to 40 pounds • Kneel and squat on the ground • Reach above the shoulder frequently